Our quality guarantee is valid from 03.01.2011:
1. Money Back Guarantee: If you find an entry that is as wide on the internet at the same price or lower price, we will refund the difference to you. This presupposes that the other links are of equally high quality.
2. Reply guarantee: We guarantee that from the 03/01/2011 answer your email within 1 week from sending us your e-mail. (weekends and holidays do not count)
3. Availability: We guarantee that we always will continue to offer a promotion that puts your business in the most relevant market places in Norway.
4. Contract signing: We guarantee that we will only enter into an agreement with you where you demonstrably have approved a deal. This means that you sign a contract via fax, online or approves the agreement on the sms.
5. Execution of Agreement: We guarantee that we will post your listing on the internet within an hour after the agreement is approved by you. (For google for minimum 3 weeks from ordering)
6. Changes of info on the Internet: We guarantee that we will send you your username and password to your user page at any time of year when you ask us about this. Also guarantee that we do all the changes you want within a reasonable time.
7. Publishing on the Internet: We guarantee that we make yourself available at most local newspapers in Norway, the biggest newspapers in Norway and the largest search engines in Norway a respectable price.
8. Longest hours: Customer service by mail is open on weekdays between. 09.00 to at. 21.00 in the evening.
We do what it takes to protect your business interests online. We reserve the right to force majeure and other circumstances in very limited periods of time may mean that we can not maintain quality guarantees.
Sincerely,
Mediahuset nova as klage, Mediahuset nova as telefonkatalogen
Utrolig god bedrift synes jeg -tove